FAQ

HOW DO I FIND A PARTICULAR PRODUCT?

If you know what you’re looking for, you can search for it directly using the search bar at the top left of your screen. Alternatively, you can browse through our entire catalogue by collection.

 

HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?

In line with our zero waste policy, we do not carry large volumes of stock, and operate on a made to order basis. Usually the turn around is pretty quick, however, please allow 2- 4 weeks for your order to be shipped.

 

WHY ARE SOME PRODUCTS NOT SHOWING THE GOTS CERTIFIED LABEL?

A textile product carrying the GOTS label grade 'organic' must contain a minimum of 95% certified organic fibres whereas a product with the label grade 'made with organic' must contain a minimum of 70% certified organic fibresSome of our products are made from a mix of organic cotton and other environmentally friendly materials (e.g. materials made from pulpwood fibres) where organic cotton makes up less than 70% of the total composition. These products are then certified OCS Blend, e.g. 50% organic cotton/50% Modal® or 50% organic cotton/50% Tencel®.